essex IT support
essex IT support

IT Outsourcing, Network and Server Management
Service and Support


Privacy Policy


User anonymity and personal information

Log files are maintained and analysed of all requests for files on this website's web servers. Log files do not capture personal information but do capture the user's IP address, which is automatically recognised by our web servers. Aggregated analysis of these log files is used to monitor website usage. These analyses may be made to available to Ontraq Ltd staff to allow them to measure, for example, overall popularity of the site and typical user paths through the site.

Except as stated already, Ontraq Ltd will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of Ontraq Ltd.

Ontraq Ltd will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, Ontraq Ltd reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of Ontraq Ltd web services.

As a condition of use of this site, all users must give permission for Ontraq Ltd to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access. All log file information collected by Ontraq Ltd is kept secure and no access to raw log files is given to any third party.

Use of cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties The table below explains the cookies that are used on this site and why.


Cookie Name Purpose More information
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
Cookie Control civicAllowCookies civicShowCookieIcon Cookie Control cookies. These cookies are set in order to remember preferences in regards to cookies. www.civicuk.com/cookie-law

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit\A0www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit\A0http://tools.google.com/dlpage/gaoptout.




 

Ontraq are providers of IT Support, Network Solutions, Business IT Support Services, IP Voice Services, Web Technology:: In Chelmsford, Essex, London & the South East.