Support Chelmsford Essex IT Support Company

Ontraq’s Business IT Solutions combine technology with tradition. High-performance, quality hardware is our trademark. Support is our core value.

This is the core of our business, and the key to yours. We understand that IT equipment is a significant investment in your business. That’s why we offer you a service which meets your operational and financial expectations.

Client Login

Many customers use our client login which enables us to monitor faults and for them to remain updated with feedback.

Costs

Because we believe in choice and value for money we offer three pricing options:

• Ontraq Adhoc

Support by the hour, this is a Pay as You Go arrangement, with call out times of 24 hours. Suitable for sole traders, cost effective for simple network designs.

• Ontraq Hourly

You pay for an agreed number of hours per month. This allows us to monitor your systems and includes weekly server checks and some preventive maintenance.

• Ontraq Monthly

You pay an agreed monthly fee. This covers everything and keeps a handle on your costs, - we run your IT, anticipate problems, and you stay a step ahead.

Customer Care

Ontraq focuses its core resources on support, ensuring that customers receive the
highest levels of service.

Ontraq are providers of IT Support, Network Solutions, Business IT Support Services, IP Voice Services, Business IT Support:: In Chelmsford, Essex, London & the South East.