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ontraq Ontraq’s Business IT Solutions combine technology with tradition. High-performance, quality hardware is our trademark. Support is our core value.

This is the core of our business, and the key to yous. We understand that IT equipment is a significant investment
in your business. That's why we offer you a service which meets your operational and financial expectations.

Support Costs


Every new client gets our fullest attention and receives a free system IT audit which allows us to determine what best suits your business IT needs.

 

Because we believe in choice and value for money we offer three pricing options:

• Pay As You Go

IT Support by the hour, this is a Pay as You Go arrangement, with call out times of 24 hours. Suitable for ad hoc and occasional useage - cost effective for quick fix scenarios.

• Monthly Contract

You buy a set number of hours per month to fit your budget. This is a flexible IT support contract to monitor your systems, including weekly server checks and preventive maintenance.

• Fully Managed

You pay an agreed monthly fee. This covers everything and keeps a handle on your costs. We run your IT, anticipate problems, and you stay a step ahead. Our Web Technology customers generally choose to be supported on this basis.

Customer Care

Ontraq focuses its core resources on support, ensuring that customers receive the
highest levels of service.

Small Business Package


If you are company with less than 5 users but your IT is critical to your business and you have struggled to find a suitable IT service contract - talk to us about our Small Business Package - it might be just what you need.
microsoft gold partner business parter hp OXID certified solution parter Telephone: 01245-265100 Terms and Conditions Disclaimer

 

Ontraq are providers of IT Support, Network Solutions, Business IT Support Services, IP Voice Services, Web Technology:: In Chelmsford, Essex, London & the South East.